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All claims made on the product labels and website descriptions are the sole responsibility of the manufacturer and not Happy Beaks, apart from in instances where we have sole responsibility for the supply of said products.
All reviews on the site are from independent individuals and are not the views of Happy Beaks or its staff. Happy Beaks takes no responsibility for incorrect information on products or reviews.
Liability for adverse reactions lies solely with the product manufacturer.
Payments can be made by credit or debit card, through PayPal or by mail (e.g. cheque, postal order or cash (sent solely at customer's own risk)). If you choose to mail your payment your order will not be sent until the payment has been received and processed through our system. (In the case of cheques please allow up to 5 working days for clearance by bank).
Should the goods ordered be out of stock at any stage or not expected back in stock within seven days you will be notified by email and given the option of a) waiting for more stock to arrive b) other goods of the same value to be sent in replacement or c) a refund. Refunds will be issued in the same format as the initial payment.
Customers in the EU have the right to cancel their order within seven days of purchase.
Such cancellations are only honoured once the goods are returned to us (if sent) in the exact same condition as received. All costs incurred in returning the goods must be covered by the customer.
Even though we try to ensure our prices are always up to date situations beyond our control may arise where the prices are subject to change.
The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.
The contents of this website are protected by the law of copyright. All rights in this Website, including copyright, are owned or licensed to Happy Beaks, a subsidiary of BVG Group Ltd. You may copy or save items included in this Website for your own personal, non-commercial use only.
Goods ordered outside the UK may be subject to import duties and taxes. Any additional charges for customs clearance must be borne by you and are not the responsibility of the Happy Beaks.
Referring friends is easy. All you need to do is access your account and select "Refer a Friend" and follow the instructions on the page.