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If you’re confused by all these different feed options, a good idea is to go for a feed bundle with a mix. That way you should be able to cover many bases, and attract a number of birds, all in one go. However, we list all the birds that a feed is suitable for, and you can check out our Hints and Tips page for more guidance.
In short, no. Thistle seeds are often mistaken for niger (sometimes spelt “nyger”) because they are both small seeds. However this is where the similarity ends.
For ease! Ever tried lifting around a 25.5kg bag? It’s heavy! So we do our best to give you a saving by buying in bulk, while making sure you can still move and use the bags. Storing one bag while using the other also optimises freshness.
There are a number of reasons why birds might not come to your garden, and it can be hard to diagnose quickly, but here are a number of reasons.
We always suggest storing the feed in an airtight container to help it last for as long as possible. Read our guide on bird food storage for more information.
Happy Beaks uses a mixture of recyclable plastic bags when packaging products. Smaller bags of 5kg bird food are packaged in mixed plastic bags which can be recycled on selected kerbside locations, and most recycling centres. Larger bags are sent in low density polythene bags, which can also be recycled at some kerbside locations, and most recycling centres.
Our long term aim is to remove all plastic from our packaging, and we are currently researching how best to do this. Making sure that all straight bird food, seed mixes and other bird feeds are stored correctly is important to us. As such, our current mix of plastic offers the best solution for waterproofing, and longevity. As our packaging is very sturdy, we encourage our customers to reuse the bags for transporting garden waste, composting or even just as bin bags!
We source ingredients from across the globe (which is necessary because certain crops can be grown only in certain locations) however we aim to source ingredients as locally as possible. In doing this we aim to minimise the carbon footprint of those ingredients, as well as support the local economy.
We do not wish to have products from farms that have used neonicotinoids, but the producers of key ingredients, such as sunflower hearts, could have sourced thousands of tonnes of black sunflower seeds from many farms. Sadly therefore it is currently near impossible for us to determine which of those farms has or has not used such pesticides. Only an outright ban on them could solve the problem - and we support any activity that promotes this ban.
In short, no. Though palm oil can be farmed responsibly, we have decided that it is more sustainable to remove it from our products altogether. That’s why there is no palm oil in any Happy Beaks product.
Using a feeder allows you to maintain the best hygiene possible. Feeding off the ground can cause seeds and straights to get damp, which in turn can cause disease in birds. By using a feeder you also limit the area in which you have to tidy and clean. See our best bird bird feeding hygiene guide for more information.
We list all suitable feeders on product pages. However if you need more help, check out our bird feeders guide.
Squirrels are inquisitive types, and aren’t going to pass up a free meal. So keeping them away from your peanuts is not going to be an easy task. Keeping your feeders away from easy to leap from areas (such as roofs or bushes) is one precaution. You can also invest in a quality squirrel proof feeder.
How often and how should I clean my feeder or bird table?
There is no steadfast rule as to how often you should clean your feeders and tables, but it is important to do it regularly. The more birds that gather, the more often you will have to clean your feeders or table.
Ordering is simple! Either use the website, or call on 0844 871 0443. Lines are open 6 days a week between 9am and 5pm. Calls cost 13p per minute plus your phone company's access charge.
We accept PayPal, credit or debit cards. All payments are 100% secure.
Sometimes, email service providers may block emails as they wrongly identify it as spam. We advise to check spam and/or junk folders in this instance. If you feel you haven’t had the email, and that it hasn’t been blocked, then please contact us as soon as possible.
For Happy Beaks’ best deals, make sure you are signed up to our email newsletters. You can do this at the bottom of the site. It is also a very good idea to follow us on all social media sites too! We don’t want you to miss out.
Sometimes, discount codes and offers can malfunction. Here is a basic troubleshooting guide. However if none of the below works, please contact us.
At this current time, Happy Beaks does not offer any specific discounts to organisations or third parties. However, if you wish to suggest we start doing so, we’d love to hear from you. Please contact us with any suggestions.
If you spend more than £25 or make an order over 12.75kg (excluding postage), postage if free. See our delivery information for a full guide on exclusions and charges.
Make a Happy Beaks order over 1.8kg before 2pm, and it will fly its way out to you the next working day. For all deliveries over 1.8kg, Happy Beaks sends orders with DX. This gives you a next working day service, and you will receive an email on the day of delivery telling you that your order is on the road. For all orders below 1.8kg, we use Royal Mail First Class Post.
If you need to change your address, please call 0844 871 0443 as soon as possible. Lines are open 6 days a week between 9am and 5pm. Calls cost 13p per minute plus your phone company's access charge.
For DX fulfilled deliveries, you will receive an email on the day of dispatch with information and instructions. We do not provide tracking for Royal Mail deliveries.
All DX fulfilled orders will be delivered on the next available working day. Royal Mail deliveries will be delivered on a Saturday if applicable.
If you order before 3pm on a Sunday, and qualify for next day delivery, you should get your order on the Monday.
All returns information can be found on our returns information page.
There’s no need to make an account before you purchase, you can do this during the checkout process.
Please press the “Forgotten password?” link and follow the process. You may need to check spam folders. Also, please double check all inputted information is correct.
You can find all contact information on our contact us page.